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Wine Surprise's PRIVACY POLICY

Privacy Policy - Wine Surprise respects your privacy. We are committed to protecting it and maintaining you fully informed of how we use the information you provide us. Below is our privacy policy, and it outlines how we gather and use the information from our customers, visitors and those that request catalogs or information from us. Wine sales and information obtained during the sales transaction process is maintained confidential, and the sales information obtained is collected strictly to provide our customers and visitors with the highest level of service possible. The information you provide us will never be used other than described below. If you have any question regarding our policies, please contact us at info@winesurprise.com.

PRIVACY - All of the information we collect in this web site is used exclusively for the purpose of fulfilling our customer’s orders, managing their accounts, to notify the customer of special sales, offerings or updates to the site, and to enhance their experience at WineSurprise.com.

TELEPHONE CALLS - The customer will never be called through the telephone for any solicitations. In rare cases, we may need to call the customer in order to resolve shipping or payment issues, or to clarify their special requests.

SHARING INFORMATION - We do not share the information provided by our customers with any other business or organization other than from time to time, in order to better serve our customers, we may partner with others that provide special related offers to our customers. If at any time any customer wishes to be removed from receiving those special offers, they can email us at sales@winesurprise.com and request that their name not be provided to anyone else for special related offers.

CATALOGS AND COMMUNICATIONS – Those that request a wine catalog, or contact us about wines and accessories, or other information from us may also receive communications from us in the future, including the latest catalog as they become available. If you wish to be removed from our mailing list at any time, email us your request at sales@winesurprise.com and request that your name be removed from our mailing lists.

SECURITY – All the information that you provide us, including credit card information, remains secure and confidential. We use state-of-the-art Secure Socket Layer (SSL) encryption to make sure that all the personal and credit card information provided to us is fully encrypted and protected so that it can not be read as the information is exchanged through the Internet. With us you can engage in transactions and communications with confidence.

COOKIES – In order to better serve our customers we use cookies. Cookies are small amounts of data that are stored in the customer’s own local computer. The data is only provided to us when the customer enters our web site and helps us better serve the customer. We never use cookies to store credit card information or any other confidential information.

REGISTRATION - No registration is required in order to use this website, though a user must create an account prior to completing any purchase. Users are required to provide their name, date of birth, email address, zip code, and a password of 5-16 characters in length (if they register). This information is necessary in order for us to contact users about services on our site for which they have expressed interest. It is optional for the user to provide a phone number, but we encourage you to do so in order to have an alternate means of contact regarding an order.

LINKS TO SITES – From time to time we may provide website links that may be of interest to our customers and visitors. Each individual site will have their own individual privacy policy and we recommend that you review them. If you own a site about wines, we would be happy to share links with your site if it is mutually beneficial.

WRITING REVIEWS - If you choose to Write a Review on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

GIFT RECIPIENTS - We collect contact information, such as name, shipping address and phone number, for gift recipients to ensure correct gift delivery. We do not sell, share or rent any contact information for gift recipients with third parties. We do not sell or rent any personally identifiable information that you provide to us regarding gift recipients, but they may receive offers from us highlighting new features, new products and services and special offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of ourselves and our business partners. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us.

LEGAL NOTICE – This is the Web Site of Wine Surprise and all the content, text, images, graphics, coding and any other component is the sole property of Wine Surprise and protected under United States and International Copyright and Trademark laws. It may not be copied, reproduced in any form, hosted online anyplace else, or utilized in any way without the express written permission of Wine Surprise. Anyone or web site wishing to use any of the content, text, images or graphics of this site may contact info@winesurprise.com to request written permission.

DISCLAIMER– Wine Surprise is not responsible for typographical, price or technology related errors as a result of use of this website. All sales are subject to review and final acceptance by Wine Surprise. Sales are accepted only after they are verified, charged to your credit card or paid for in any other manner, and shipped to the appropriate shipping address.

Wine Surprise
3604 Northwest 7th Street
Miami, Fl 33125

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